Complaint Process for GMH:
Formal complaints can be made either orally or in writing. You can call or write to
Mercy Maricopa Integrated Care
Attn: Complaints Department
4350 E. Cotton Center Blvd., Bldg. D
Phoenix, AZ 85040
602-586-1841
Grievance/Request for Investigations for persons determined to have a Serious Mental Illness:
You can file a grievance or request for investigation, orally or in writing, to:
Mercy Maricopa Integrated Care
Attn: Grievance and Appeals Department
4350 E. Cotton Center Blvd., Bldg. D
Phoenix, AZ 85040
602-586-1719 or toll free at 1-866-386-5794